EPDCL Department - Service Wise SLA Monitoring Report as on Today

S.No Service Name Grand
Total
Category A Category B
Total Total Approved Rejected Pending
with in
SLA
Pending
Beyond SLA
1 CATEGORY CHANGE APPLICATION6218906218921892127900
2 REPAYMENT SERVICE1314131400000
3 APPLICATION FOR CONSUMER COMPLAINTS-Net Metering21350213511452573113
4 APPLICATION FOR CONSUMER COMPLAINTS-Shifting Of Service Within The Premises356480356483445893624113
5 APPLICATION FOR CONSUMER COMPLAINTS-Address Correction2774027742342413190
6 APPLICATION FOR CONSUMER COMPLAINTS-Requirement of Additional Poles598105981345119776426
7 APPLICATION FOR CONSUMER COMPLAINTS-Line Shift5801058014328125417322
8 APPLICATION FOR CONSUMER COMPLAINTS-DTR Shift117901179832312295
9 APPLICATION FOR CONSUMER COMPLAINTS-Wrong Data On Bill12020120285434161
10 APPLICATION FOR CONSUMER COMPLAINTS-Meter Burnt52403052403521085021530
11 APPLICATION FOR CONSUMER COMPLAINTS-Termination / Permenent Dismantle54140541443019691411
12 APPLICATION FOR CONSUMER COMPLAINTS-Meter Seal Cut2302318401
13 APPLICATION FOR CONSUMER COMPLAINTS-Meter Running Fast/Creeping42354042354420062630912
14 APPLICATION FOR CONSUMER COMPLAINTS-Meter - Running Slow/ Sluggish3050305292841
15 APPLICATION FOR CONSUMER COMPLAINTS-Meter Struckup8690869860720
16 APPLICATION FOR CONSUMER COMPLAINTS-Pole Shifting8818088186436206723362
17 APPLICATION FOR CONSUMER COMPLAINTS-Clubbing Of Service53053222560
18 APPLICATION FOR CONSUMER COMPLAINTS-ACD / SC / BB / Arrears Disputes5705748900
19 APPLICATION FOR CONSUMER COMPLAINTS-No Seal/Seal Cut6066000
20 APPLICATION FOR CONSUMER COMPLAINTS-Meter Damage2880288288000
21 APPLICATION FOR CONSUMER COMPLAINTS-Meter Lost2102119200
22 APPLICATION FOR CONSUMER COMPLAINTS-24Hrs Supply5060506215254715
23 APPLICATION FOR CONSUMER COMPLAINTS-Shifting of Service Different Premises8220822362436212
24 APPLICATION FOR CONSUMER COMPLAINTS-Temporary Supp Below 10 Days75520755268386136140
25 APPLICATION FOR CONSUMER COMPLAINTS-Wrong Entry During Bill Payment20202021752313
26 APPLICATION FOR CONSUMER COMPLAINTS-DTR Failure Service4530045304525400
27 NAME CHANGE -EPDCL606976069700000
28 LOAD CHANGE- EPDCL1329300132930129729254027259
29 NEW CONNECTION DOMESTIC -EPDCL3572870357287339574119744265186
30 NEW CONNECTION COMMERCIAL -EPDCL11597601159761097794161146796
31 NEW CONNECTION - 6A – STREET LIGHTS - EPDCL1537015371188330101
32 NEW CONNECTION - 6B – PUBLIC WATER WORKS -EPDCL2261022611959278120
33 NEW CONNECTION - GENERAL PURPOSE - EPDCL4134041343860214392
34 NEW CONNECTION - RELIGIOUS PLACES (TEMPLES, CHURCH, MOSQUE, GOVT.SCHOOLS ETC.) - EPDCL247602476239263132
Total9,19,74462,0118,57,7337,76,30230,8267,641593