EPDCL Department - Service Wise SLA Monitoring Report as on Today

S.No Service Name Grand
Total
Category A Category B
Total Total Approved Rejected Pending
with in
SLA
Pending
Beyond SLA
1 NEW CONNECTION - RELIGIOUS PLACES (TEMPLES, CHURCH, MOSQUE, GOVT.SCHOOLS ETC.) - EPDCL265502655256765181
2 NEW CONNECTION DOMESTIC -EPDCL3855680385568366421133054210126
3 APPLICATION FOR CONSUMER COMPLAINTS-Line Shift6211062114665135514621
4 APPLICATION FOR CONSUMER COMPLAINTS-Pole Shifting9367093676925219318738
5 APPLICATION FOR CONSUMER COMPLAINTS-Meter Seal Cut2702721600
6 NEW CONNECTION - 6A – STREET LIGHTS - EPDCL156201562120433072
7 APPLICATION FOR CONSUMER COMPLAINTS-Shifting Of Service Within The Premises381190381193696110091481
8 REPAYMENT SERVICE1508150800000
9 APPLICATION FOR CONSUMER COMPLAINTS-Meter Burnt56304056304559435129911
10 APPLICATION FOR CONSUMER COMPLAINTS-Address Correction3006030062533453200
11 LOAD CHANGE- EPDCL1353850135385132000268331540
12 APPLICATION FOR CONSUMER COMPLAINTS-Clubbing Of Service58058283000
13 APPLICATION FOR CONSUMER COMPLAINTS-Meter Running Fast/Creeping4539904539944954294114
14 NAME CHANGE -EPDCL654126541200000
15 APPLICATION FOR CONSUMER COMPLAINTS-DTR Shift126301263897329323
16 NEW CONNECTION - 6B – PUBLIC WATER WORKS -EPDCL2315023152002278231
17 APPLICATION FOR CONSUMER COMPLAINTS-24Hrs Supply527052722128245
18 CATEGORY CHANGE APPLICATION6801406801421893127900
19 NEW CONNECTION COMMERCIAL -EPDCL12578601257861194994456126260
20 APPLICATION FOR CONSUMER COMPLAINTS-Meter Damage3050305305000
21 APPLICATION FOR CONSUMER COMPLAINTS-Meter Struckup9010901891730
22 APPLICATION FOR CONSUMER COMPLAINTS-Wrong Entry During Bill Payment20502051822300
23 APPLICATION FOR CONSUMER COMPLAINTS-DTR Failure Service4568045684563400
24 APPLICATION FOR CONSUMER COMPLAINTS-Wrong Data On Bill12760127690636180
25 APPLICATION FOR CONSUMER COMPLAINTS-Shifting of Service Different Premises8890889398476131
26 APPLICATION FOR CONSUMER COMPLAINTS-Meter - Running Slow/ Sluggish3190319307822
27 APPLICATION FOR CONSUMER COMPLAINTS-Meter Lost2402422200
28 APPLICATION FOR CONSUMER COMPLAINTS-ACD / SC / BB / Arrears Disputes5805849900
29 APPLICATION FOR CONSUMER COMPLAINTS-No Seal/Seal Cut6066000
30 NEW CONNECTION - GENERAL PURPOSE - EPDCL425904259402921560
31 APPLICATION FOR CONSUMER COMPLAINTS-Requirement of Additional Poles617106171360120346113
32 APPLICATION FOR CONSUMER COMPLAINTS-Termination / Permenent Dismantle591105911475510191287
33 APPLICATION FOR CONSUMER COMPLAINTS-Temporary Supp Below 10 Days8103081037373673552
34 APPLICATION FOR CONSUMER COMPLAINTS-Net Metering23670236712432885012
Total9,83,84866,9209,16,9288,27,36433,2527,408350