EPDCL Department - Service Wise SLA Monitoring Report as on Today

S.No Service Name Grand
Total
Category A Category B
Total Total Approved Rejected Pending
with in
SLA
Pending
Beyond SLA
1 CATEGORY CHANGE APPLICATION7919907919921895127900
2 REPAYMENT SERVICE1745174500000
3 APPLICATION FOR CONSUMER COMPLAINTS-NET METERING2574025741447321248
4 APPLICATION FOR CONSUMER COMPLAINTS-SHIFTING OF SERVICE WITHIN THE PREMISES422650422654098811501243
5 APPLICATION FOR CONSUMER COMPLAINTS-ADDRESS CORRECTION3458034582908531190
6 APPLICATION FOR CONSUMER COMPLAINTS-REQUIREMENT OF ADDITIONAL POLES649706497384321265610
7 APPLICATION FOR CONSUMER COMPLAINTS-LINE SHIFT7008070085311153910524
8 APPLICATION FOR CONSUMER COMPLAINTS-DTR SHIFT1434014341013388265
9 APPLICATION FOR CONSUMER COMPLAINTS-WRONG DATA ON BILL143201432101940372
10 APPLICATION FOR CONSUMER COMPLAINTS-METER BURNT67263067263667915938726
11 APPLICATION FOR CONSUMER COMPLAINTS-TERMINATION / PERMENENT DISMANTLE676406764549111381312
12 APPLICATION FOR CONSUMER COMPLAINTS-METER SEAL CUT3203226600
13 APPLICATION FOR CONSUMER COMPLAINTS-METER RUNNING FAST/CREEPING55783055783551113161822
14 APPLICATION FOR CONSUMER COMPLAINTS-METER - RUNNING SLOW/ SLUGGISH3710371360830
15 APPLICATION FOR CONSUMER COMPLAINTS-METER STRUCKUP100401004990770
16 APPLICATION FOR CONSUMER COMPLAINTS-POLE SHIFTING104760104767747250315743
17 APPLICATION FOR CONSUMER COMPLAINTS-CLUBBING OF SERVICE71071353510
18 APPLICATION FOR CONSUMER COMPLAINTS-ACD / SC / BB / ARREARS DISPUTES64064531100
19 APPLICATION FOR CONSUMER COMPLAINTS-NO SEAL/SEAL CUT8088000
20 APPLICATION FOR CONSUMER COMPLAINTS-METER DAMAGE3360336335100
21 APPLICATION FOR CONSUMER COMPLAINTS-METER LOST2602624200
22 APPLICATION FOR CONSUMER COMPLAINTS-24HRS SUPPLY5930593232331411
23 APPLICATION FOR CONSUMER COMPLAINTS-SHIFTING OF SERVICE DIFFERENT PREMISES9910991446534100
24 APPLICATION FOR CONSUMER COMPLAINTS-TEMPORARY SUPP BELOW 10 DAYS8907089078092749633
25 APPLICATION FOR CONSUMER COMPLAINTS-WRONG ENTRY DURING BILL PAYMENT22302231952512
26 APPLICATION FOR CONSUMER COMPLAINTS-DTR FAILURE SERVICE4601046014596400
27 NAME CHANGE -EPDCL747587475800000
28 LOAD CHANGE- EPDCL1428350142835139064292942660
29 NEW CONNECTION DOMESTIC -EPDCL40701304070133911081410793716
30 NEW CONNECTION COMMERCIAL -EPDCL14016701401671336004965863154
31 NEW CONNECTION - 6A – STREET LIGHTS - EPDCL157501575123033021
32 NEW CONNECTION - 6B – PUBLIC WATER WORKS -EPDCL238802388208527870
33 NEW CONNECTION - GENERAL PURPOSE - EPDCL432904329410421901
34 NEW CONNECTION - RELIGIOUS PLACES (TEMPLES, CHURCH, MOSQUE, GOVT.SCHOOLS ETC.) - EPDCL27470274726796600
Total10,78,93776,50310,02,4349,02,82636,0753,978393